The Telus technical support Diaries

The Telus technical support Diaries

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Each and every individual who phone calls the tech support number is wishing to talk to a real individual at the earliest opportunity.  No-one would like to really have to bounce via a maze of concerns in hopes of simply just staying set within a que to speak to a real man or woman!  

Hey @DjE we are able to surely do what we can that will help. Could you remember to ship us a private concept and We are going to go from there?

Certainly I tried chat and got connected having a live human being However they advised me I had to phone. Not sure exactly what the Reps to the chat can assist with.

Merely kind the small print of the inquiry inside of a concept and it will be sent to a human agent. Messaging here is asynchronous (non-Are living), to help you near the application or go regarding your day while the agent functions towards finding you a resolution.

If our reply settled your concern, you should click Take as Answer to aid Many others while in the Group.

I am requesting a transparent breakdown of my contract, together with all applicable discount rates, and a good resolution to the problems I’ve expert. Moreover, I request that someone overview the call recordings to be aware of the very poor cure I been given from many brokers.

Payment impacting adjustments will require a cell phone contact but ahead of undertaking that, Have you ever tried out the payment arrangement solutions on the net?

once the agent Telus technical support assessment my account he claimed I can not offer you a deal or credits such as you have now together with your exiting account, so i just gave up and hangup the cell phone.

If our reply solved your situation, make sure you click on Acknowledge as Answer to help Other people in the Group.

I will terminate many of the services home and cellular with Telus and tell my family and friends to do so, which was the worst working experience I received with Telus

Thanks to your focus to this subject. I look ahead to a prompt and satisfactory resolution.

I want a phone from someone that has some final decision producing electrical power on how I'm able to close my accounts and become carried out with Telus.  

Observe: if the topic is not however protected by TELUS Pro Messaging, You will be delivered by using a callback alternative.

The TELUS workforce acknowledges that our function spans numerous Territories and Treaty locations and we have been grateful for the normal Expertise Keepers and Elders that are with us today, all those who have long gone just before us and also the youth that inspire us.

I’ve hardly ever made use of this type of service ahead of, but it was simple and very practical. I realized that my problem was going to damage my whole getaway, and you simply basically saved me.